At AnandaShop, we are committed to providing prompt and professional customer support to ensure your satisfaction with every purchase.

1. Support Availability

• Support Hours: Saturday to Thursday, 10:00 AM – 8:00 PM

• Closed on Fridays and public holidays

2. Contact Channels

You can reach our support team through:

• Phone: +8801622866155

• Email: info.anondoshop@gmail.com

• Facebook Page: facebook.com/anandashop.com.bd

• Live Chat: Available on our website during working hours

3. Support for Orders & Deliveries

• Track your order status or report delivery issues.

• Report damaged or missing items within 24 hours of delivery.

• Get help with return requests or refund status.

4. Product Support

• Guidance on product usage, features, and maintenance

• Help with warranty claims (if applicable)

• Troubleshooting minor issues for electric fans and electronics

5. Response Time

We aim to respond to all queries:

• Within 24 hours for emails

• Instantly or within 30 minutes during live chat hours

• Within 2 hours for Facebook messages (during business hours)

We’re here to help!
Our support team is dedicated to making your AnandaShop experience smooth, safe, and satisfying.